21Vianet customer service team follows up with investigation and customer communication in reasonable rhythm according to severity levels. 21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table.

We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. Use the People page to find, view, create, and edit contacts and contact list

Solution- It will be the smart play if you have a backup of the data that has been accidentally deleted from your end. If in case you have data as a backup in Outlook (PST) format, then you can import PST to Office 365 directly. It’s important to keep your Microsoft software up-to-date and secure. Microsoft recommends that you update your Windows operating system, Microsoft Office 365, and other Microsoft software regularly. Solution- Ensure that add-ins are compatible with the most recent Office 365 versions by regularly updating the

If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile app. Shows contacts or contact lists depending on what you selected in the left pane. Select a contact or contact list to view Solve 365 issues details in the contact card on the righ

Here’s the Outlook official page on X (formerly known as Twitter). And here’s the link to the Microsoft support page. You can try sending them a direct message (DM) by clicking the envelope icon next to the Follow button. Alternatively, you can Solve 365 issues create a new tweet and tag them in your message to get their attention. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com accoun

If you can sync your email when the firewall is turned off, you'll need to allow the Mail and Calendar apps through the firewall. Windows Defender Security Center Solve 365 issues is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center. We're sorry you're having problems with the Mail and Calendar apps for Windows 10. To fix the issue, please try each of the following solutions in orde

If the previous steps haven’t resolved the issue, you may need to remove and re-add your email account. This can fix problems caused by incorrect account configurations or corrupted data. In this article, we’ll explore the main causes of email synchronization problems and provide step-by-step solutions to fix the

If a troubleshooter is available for your issue, select Start to run that troubleshooter. Sync issues within Office 365 are a common issue across Office Mobile and can also affect Solve 365 issues desktop applications like OneDrive and Outlook. Some let you get updates before the main release, while others let you get updates at a later time. The update channel that Office 365 uses depends on how you have an update subscription and your configuration. If you still can’t access your account, click on the "Can’t Access Your Account" option, and you’ll be taken to a website to reset your password and verify your identity. Please double-check your password and make sure that the CAPS Locking is not enable

Find out more about admin roles for the Microsoft 365 admin center. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted. For the most current support phone number in your country/region, see the global phone numbers list.

Here’s the link to the Outlook official Facebook page. Again, you can contact them in private through Messenger, or you can post a message on Facebook and tag them. With this method you can talk to a real person from the Outlook customer service on the phone. But as you can see, the process is quite long. Fortunately, there are other ways to get in touch with the Outlook support department. Oh oh… You just pressed the wrong button and broke somethin